Deposits And cancellations

CANCELLATION POLICY

A minimum 48 hours notice is required for all cancellations. If you cancel within that time period, you will lose your deposit and will also be required to pay 50% of the missed appointment. If you wish to be rebooked you will require a new deposit.

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NOW SHOWS

If you do not show up to your appointment, you will lose your deposit and be charged 100% of the missed appointment. You will be taken off the client list and not able to make any future booking unless payment has been received. 

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RESCHEDULING

You can reschedule at any point, please make sure to do so at least 72 hours before your existing appointment, so your original appointment can be filled by another client and not go to waste.

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DEPOSITS

A minimum of £30 deposit is required to secure your booking. This deposit is non refundable but is transferable as long as 48 hours notice is given. Booking exceeding 3 hours will be charged £10 per hour you are booked in to salon.

TANNING BED

Please note tanning beds not to be used 30 minutes before closing.

Strictly over 18's only. Challenge 25 is in place so please don't be offended if a member of staff askes you for ID.

CUSTOMER SERVICE

Customer service is important to us so please let us know if you are unhappy with any service received and we will do our best to help.